Privacy Policy

Introduction

Solar Trader, a trading style of Ishaan Universal Limited, is committed to protecting and respecting your privacy. This policy outlines the types of personal information we collect from you, how we use it, the circumstances under which we may share it with others, and how we keep it secure.

Contact Information

For any questions regarding this privacy policy or our privacy practices, please email us at info@solartrader.co.uk or write to us at the address provided on our website.

Who We Are

Solar Trader operates as a trading style of Ishaan Universal Limited, a limited company registered in the UK. We specialize in providing solar panels and EV charger solutions and are dedicated to offering excellent customer service and after-sales support.

Information We Collect

We may collect your name, phone number, email address, and physical address when you visit our website, register, place an order, subscribe to our newsletters, or contact us directly.

How We Use Your Information

Your personal data will be used for the following purposes:

• Processing your orders.
• Providing after-sales support.
• Marketing purposes to inform you of new products, services, and offers.
• Enhancing your customer service experience.

We will not sell your data to third parties and will only use your information for our internal marketing purposes.

Your Data and Third Parties

We do not sell, rent, or lease your information to third parties. We may use third-party service providers to help us operate our business, such as sending out newsletters or surveys. We will only provide these companies with the information they need to deliver the service, and they are required to maintain the confidentiality of your information.

Data Security

We implement standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, as the internet is not entirely secure, we cannot guarantee the absolute security of your data transmitted to our site; any transmission is at your own risk.

Cookies and Other Technologies

Our website uses cookies and other tracking technologies to enhance your experience and improve our services. By using our website, you agree to the use of these technologies. You can manage your cookie preferences through your browser settings.

Your Rights

You have the right to access, correct, or delete your personal data held by us. If you wish to exercise these rights, please contact us at the above email address.

Changes to Our Privacy Policy

We may update this policy from time to time. Please check this page periodically for any changes. By using our website, you agree to be bound by the updated privacy policy.

Contact Us

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email at info@solartrader.co.uk or by post using the address provided on our website.